In a dog-eat-dog world of competition, businesses cannot afford to slow down even for a moment. It is a 24x7 operational environment and operating devices and programming applications powering the IT infrastructure have to be in top-notch working condition always. For this, it is imperative that they are backed by a powerful device management system or an application management platform. This ensures that the mean time to repair (MTTR) is at a minimum and productive time is not lost due to downtime.
So how does an application management platform or a device management system reduce the mean time to repair? Here’s how:
• By detecting technical glitches early. A device management system keeps tab on the operations of all the devices embedded within a particular network. It carries out regular checks on the functions of the devices and this constant scrutiny ensures that technical snags get detected early and fixed before they burgeon to crippling proportions. This in turn, ensures that the MTTR is less and business operations are least affected by downtime.
• By increasing productive efficiency. Advances in digital and wireless technology have empowered application management platforms and device management systems with the capability to carry out remote monitoring. This ensures that support service providers can immediately detect less-than-optimum levels of performance in systems or devices, investigate the causes behind it, and adopt measures to correct it. Under-performance of a device is almost always a precursor to a deep-seated glitch and so this prompt remedial action ensures that not only the mean time to repair is reduced but also productive efficiency of the business is not hampered.
The above-mentioned benefits of deploying a device management system or an application management platform trigger some more advantages for a business. Reduced mean time to repair decreases operational costs, while increased productivity leads to added revenues for the business. Thus it is not surprising to note that businesses these days are increasingly employing device management systems or application management platforms to monitor their IT infrastructure.
